One of the “privileges” of being a technology decision maker is dealing with the myriad of cold callers received on a daily basis. It’s hard to screen.
My framework for cold callers typically is to :
(1) If it is not a number I recognise, I don’t answer
(2) If I’m feeling curious, I’ll listen to the message received, assuming one was left
(3) If its a salesperson, I’ll create a new contact and mark it with the first name of “Spam”
(4) Block the caller
Today, I felt a rush of blood to the head and felt compelled to ring one back to ask them to stop calling. I kind of wish I didn’t do that. It didn’t feel particularly mindful. Nor useful for that matter. The brief enjoyment one gets from telling a poor sales guy that his cold calls aren’t particularly welcome doesn’t last. I’m left wondering if this will actually only make it worse.
I’m reminded by the Mark Twain quote “Anger is an acid that can do more harm to the vessel in which it is stored than to anything on which it is poured”.
Perhaps even better is to just take it all far less seriously : Monty Python – Spam